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Frequently asked

Everything students ask, answered honestly.

Here are twenty-five real questions our students have asked.

Section 01

Getting started and cost.

The money question first, because it is the one everybody is too polite to ask.

Do you charge students for your help?

For most students there is no service fee when you apply through our partner network. Your tuition stays the same as applying on your own. If your case needs a custom quote, you get the number in writing first.

How do I start?

Send a WhatsApp message with what you want to study and roughly when. No forms or fees to begin. We'll set a video call about what is realistic, then outline next steps if you want to continue.

Do I need to have a school in mind first?

Not at all. Most of our students have a field of study and a budget rather than a school name, and choosing the best option is a large part of what we do. If you have already found a school you like, let us know and we will tell you honestly whether it is a good fit, and what it would take to apply.

Do you work with students outside Türkiye?

Yes. We are based in Sacramento, California and we work with students all over the world. We work with you over email, whatsapp, video calls, and in person if you're in the area. Turkish students are the largest group we serve, which is why our counseling is offered in Turkish as well as English.

What languages do you speak?

English and Turkish. You can ask your questions and plan and apply to schools in either language, and switch between them whenever that is easier.

Section 02

Schools and programs.

What programs we can help you apply to, and what it takes to get accepted.

What kinds of programs can you place me in?

We help a broad range of students, levels, and backgrounds from High School students to Summer Programs, Language Schools, Associate's degrees, Bachelor's degrees, Master's degrees, and MBA programs.

Can I study English first and then start a degree?

Yes, and it is one of the most common routes we plan. You begin at a language school, reach the English level your target program requires, and then move into the degree. We map both stages at the start, so you know the total time and the total cost before you commit to the first one.

Do you work with high school students?

Yes. We place students in U.S. high school programs, and we arrange summer school for ages 6 to 18. For students under 18 the process involves parents directly, and housing and supervision arrangements become part of the plan from the beginning rather than an afterthought.

What English level do I need?

It depends entirely on where you are going. Language schools accept complete beginners, because teaching you English is the whole point. Degree programs set their own requirements, usually a TOEFL, IELTS, or Duolingo score, an equivalent placement test, or in some cases a certificate from a language school they recognise. Tell us your current level and we will tell you which of those two paths you are on.

Can you help me transfer between schools?

Often, yes. We handle the school side: finding the new school, admissions, and timing with both international offices. Immigration-status questions belong with your school DSO or a licensed U.S. immigration attorney. We can introduce an attorney if you need one.

How do you choose which schools to recommend?

We start with your goal, budget, and timing, then factor in your GPA, academic background, and extracurricular activities to see which programs are a realistic fit. From there we go over options together for fit, location, budget, and support needs.

Can you help me get a scholarship?

We can't promise a scholarship, since that decision always sits with the school, but we help you present yourself well so your application makes the strongest possible case: framing your goals and achievements clearly, getting your English scores and academic record in front of the right people, and making sure you meet every deadline a scholarship requires.

Section 03

F‑1 path, in plain language.

General information only, not legal advice. We're education counselors, not immigration attorneys. Filing is yours, or an independent attorney's. See our legal notice.

What is the difference between an F‑1 and a visitor visa?

F‑1 is the U.S. student visa. It lets you enroll full time in an academic or language program, and it depends on the I‑20 your school issues you. A B-1/B-2 visitor visa is for short trips such as tourism or family visits, not for full time study. Confirm with your school DSO or a licensed immigration attorney before filing anything.

How long does the F‑1 path usually take?

From first message to travel, most students take three to six months. Start six to nine months ahead if you can. Consular interview waits vary by country. Our school applications and I‑20 coordination usually run six to ten weeks. The filing forms are yours, or an attorney's if you choose one.

What is an I‑20?

It's the form your school issues once it has accepted you and confirmed you can fund your studies. It's what makes you a real student in the U.S. government's SEVIS system, and you need it to pay the SEVIS fee, book your visa interview, and enter the country. We coordinate with the school so the details on yours match what you submitted, since a misspelled name or a wrong date here turns into weeks of delay later.

Can I work while I'm studying?

Sometimes, and always inside strict rules set by the U.S. government and your school. Working without the right authorization puts your own student status at risk. The only reliable answer comes from your school's international student office. We do not determine work eligibility or help anyone plan around unauthorized work.

What happens if my visa is refused?

It is not automatically the end of the plan. Whether reapplying makes sense is a question for a licensed U.S. immigration attorney. We can introduce one.

Can you guarantee I'll get a visa?

No. Visa decisions are made by consular officers under U.S. law. No agency can guarantee one. Distrust anyone who says they can.

We get the school side right, offer an optional educational practice interview, and can introduce an independent licensed immigration attorney if you want legal help. Filing is yours, or an independent attorney's.

Can you help if I'm already in the U.S.?

Yes, for the school side: finding a new school and handling admissions for a transfer. Change of status and other immigration filings are legal matters. We refer those to a licensed U.S. immigration attorney.

Section 04

Arriving and living here.

The month after the visa is the one students underestimate most.

Where will I live?

It depends on your school and budget: on-campus housing, a host family, or a shared apartment. We go through what is actually available near your school before you fly, so you have a local opinion before signing a lease.

How much money does it cost to study in the U.S.?

It varies a lot by program and city. Budget for tuition, housing, food, transport, insurance, a phone plan, books, plus SEVIS and visa fees. When we shortlist schools we give realistic figures for that city and program.

What support do I get after I arrive?

The first week is the hardest for new students. We know that from experience and are there to answer any questions you have about how to get settled. After that we are always reachable. There is no closing date on your file, and students regularly message us in their second year about transfers, school questions, or just general clarifications they might still need.

Section 05

About us.

Who you will be talking to, and what does our accreditation mean.

Who is behind New Chapter America?

Gamze Rae is our founder and education counselor. She came to the United States as a student herself, so her guidance on schools and enrollment comes from lived experience, not brochures.

What does ICEF accreditation mean?

ICEF is the international accreditation body that screens agencies to make sure they are working legally, correctly, and are respected by their partner institutions. In practice it is why our partner schools work with us closely and directly and why their admissions teams answer us quickly when something needs to be fixed.

How quickly do you reply?

Usually the same day, and within one business day at the latest. Hours are Monday to Thursday 9 AM to 5 PM and Fridays 9 AM to 2 PM, Pacific Time. WhatsApp works well because you write when you can and we answer when we can.