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Service 03

The plane lands. Then what?

Most agencies stop when the visa is stamped. The first month is when students actually struggle: a room you can't find, a bank you can't open, a phone plan that wants credit history you don't have. We stay reachable through all of it.

Student on a beach with arms raised after arriving in America
Landing day

Your first 72 hours.

Deliberately unambitious. Three days: a phone that works, food in the fridge, and enough sleep to think straight. Everything else can wait.

01 Hour 0 · at the airport

Landing and immigration

Passport, I‑20 and admission letter in hand luggage, never checked. The officer asks where you're studying and what you're studying; keep the answers short. Then baggage, customs, and out.

Message us as soon as you're through
02 Hour 1–3

Getting to your accommodation

A rideshare, a shuttle, or your school's own transfer if it offers one. You'll have the address, a contact number, and late‑night entry instructions if you need them.

03 Day 1 · first errand

A local SIM or eSIM

First real task, and the one that unlocks everything else. A prepaid plan needs no credit history. Walk in with your passport, walk out connected.

04 Day 1–2

Groceries and the boring essentials

Food, water, bedding if the room came bare, a plug adapter, kitchen basics. We'll point you at the cheap shop near you, not just the convenient one.

05 Day 2

Sleep off the jet lag

Genuinely part of the plan. Get outside in daylight, eat at local mealtimes, and give yourself one day whose only job is being awake at the right hours.

06 Day 2–3 · before classes start

Check in with your school

Report to the international student office in person. They confirm your arrival in SEVIS; that check‑in is not optional. Bring passport and I‑20, ask about orientation, student ID, and who your adviser is.

The one deadline of your first week
Weeks one to four

The first month nobody warns you about.

None of this is hard once you know the order. Half of these steps depend on another being finished first.

A bank account

Passport, I‑20, proof of address, and school enrolment letter. Ask for a student account; most banks waive the monthly fee if you ask. We'll point you at branches near you that open accounts for international students with no credit history.

A proper phone plan

Once you have a bank account you can move from prepaid to a monthly plan. Don't sign a long contract in week one. Stay prepaid until you're settled; we'll compare student offers when you switch.

Getting around

Public transport varies wildly by city. Most schools sell a discounted transit pass. We'll tell you honestly before you arrive whether your city needs a car, a bike, or just good shoes.

Registration and student ID

Orientation, course registration, ID card, student email. Get the ID early: library access, transit discount, student prices. Keep a photo of it on your phone.

Finding your people

Join something in the first fortnight while everyone else is new: a club, a sport, a language exchange, the international students' society. Homesickness passes faster with someone to eat with.

Housing

Three ways to live.

No best option, only the one that matches your budget and temperament. Real trade‑offs, including what the brochures leave out.

Host family

A room in an American family's home, usually with some meals and house rules. The gentlest landing, and by far the best for your English.

CostOften the best value once meals and utilities are counted.
IndependenceThe least. Shared spaces, quiet hours, and someone who notices when you come home.
EnglishThe most practice by a wide margin. You speak it every day whether you feel like it or not.
Best forYounger students, first‑time travellers, and anyone whose main goal is fluency.

Shared apartment

A room in a flat with other students. The most common choice after the first term, once you know the city and who you want to live with.

CostMid‑range, but budget for a deposit, utilities, internet and furniture nobody mentions.
IndependenceHigh. Your own schedule, your own cooking, your own mess.
EnglishDepends entirely on your flatmates. Living with speakers of your own language is comfortable and slows you down.
Best forStudents who've been in the country a term already, or who arrive with a clear plan.

Campus dorm

University housing, usually a shared room and a meal plan. Availability is the catch: dorms fill early, and not every school offers them to international students.

CostOften the most expensive per square metre, though the meal plan and bills being bundled makes budgeting simple.
IndependenceModerate. Rules and a resident adviser, but no host family in the kitchen.
EnglishGood. You're surrounded by other students constantly, though many will be international too.
Best forDegree students who want campus life and the shortest possible walk to a nine o'clock class.

Our usual advice: start supported, then choose

A host family or a dorm for the first term, then a shared apartment once you know the city. Signing a year‑long lease from another continent is the arrival mistake we see most often.

The New Chapter America counselors in their Sacramento office with world flags
Ongoing support

We don't disappear.

Enrolment isn't the finish line. We stay reachable because that's how we work with students, not because a clock ran out. Students from years ago still message on WhatsApp when something breaks, and we still answer.

  • A check‑in in your first week, to catch what you didn't know to ask.
  • Regular check‑ins through your first term, when homesickness or a hard flatmate tends to surface.
  • The same WhatsApp thread, indefinitely. Transfers, extensions, which office to call: ask whenever.
  • In person near Sacramento, online if you're not. Same support either way.
Being straight with you

What we can't do.

Better to read this now than find out at the worst moment. Where we can't help directly, we'll point you at whoever can.

Outside what we offer

  • We can't lend you money or act as your financial sponsor. Funding has to be yours or your sponsor's. We also can't co‑sign a lease or guarantee a loan.
  • We can't guarantee you a job. Not a recruitment agency. We'll point you at your school's career office; hiring is between you and an employer.
  • We can't give legal or immigration advice. Education counselors, not attorneys. Complex cases go to a licensed U.S. immigration attorney. See our legal notice.
  • We can't promise a visa, a grade or a graduation. Visa decisions belong to consular officers; your results belong to you.
  • We can't provide transportation or airport pickup. You'll need a rideshare, shuttle, or your school's own transfer to get from the airport.

What we will always do

Tell you what's realistic, put you in touch with the right office or professional, and stay in the thread while you sort it out.

On anything to do with your status

Enrolment levels, work authorisation, travel, and study deadlines belong with your school's international student office, or a licensed U.S. immigration attorney for anything legal. See our legal notice and the F‑1 path page.

Getting here first

The two steps before this one.

Arrival support is the last of three. If you're earlier in the process, start here instead.