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The process

Seven steps, and the first one is just saying hello.

We'd love to get to know you and more about how we can help you achieve your goals. Can't wait to say hi!

Gamze and David Rae in the New Chapter America office in Sacramento
At a glance

Most students start planning six to nine months out.

That is the comfortable version of this timeline. It gives you plenty of time to compare schools, collect documents, and get a visa appointment without any stress or rushing.

Phase 01

Choose

We talk properly, work out what is realistic for your goals and your budget, and put genuine options side by side for you to compare. You pick one.

  • Free assessment conversation
  • Shortlist with real costs
Phase 02

Apply

Applications go out, the offer comes back, the school issues your I‑20, and we coordinate enrollment on the school side. For the visa step, filing is your responsibility, or an independent licensed immigration attorney's if you want legal help.

  • School applications handled for you
  • Help presenting yourself well for the best scholarship offer
  • Attorney intros and optional educational practice interviews
Phase 03

Arrive

Flights, housing, the airport, and the first-week list nobody warns you about. Then we stay reachable throughout your studies and beyond.

  • We are your guides in the U.S. ask us anything!

Left it later than that? Ask anyway.

Plenty of students have gone from first message to classroom in eight to ten weeks. Whether that is possible for you depends mostly on one thing we do not control: how far out the visa interview appointments are at your consulate. We know rough timelines for each office and will help you plan accordingly.

Step by step

The seven steps, start to landing.

01 Same day

Say hello on WhatsApp

One message is enough. Tell us what you would like to study, when, and what your situation is. No forms or documents needed yet.

One message, that's all
02 30–45 minutes

Free assessment conversation

A real conversation, video or voice, English or Turkish. We'll discuss your goals, English level, budget and timing. By the end you will know which routes are genuinely open to you and which are not, even if you decide to go no further with us.

We handle this, let's discuss your dream!
03 Schools compared

Shortlist and plan

We put together the best options for you including: tuition and living costs, start dates, entry requirements, the city itself, and what each program actually leads to afterwards.

We handle this, discover your ideal school
04

Applications submitted

We prepare and submit the applications, chase the admissions offices when they go quiet, and break it down when it's hard to understand. What we need from you is documents: transcripts and diplomas, your passport, proof of funds, and English test results if the program asks for them.

We and you handle this, you send the documents and we submit them
05

Offer and I‑20 issued

When a school accepts you and you have paid the initial fees, it issues your I‑20. That is the document that gets you into SEVIS, lets you pay the SEVIS fee, and lets you book a visa interview. We read every field on it before you go anywhere, because a misspelled name or a wrong date here turns into weeks of delay later.

We handle this, the school issues the I‑20
06

Visa filing and interview

The online application, government fees, and consular appointment are yours to complete. Filing is yours, or an independent attorney's, and the decision always belongs to the consular officer.

You (or an independent attorney) handle this, you attend the interview
07 Arrival week and afterwards

Fly, arrive and settle in

We help you time the flight, sort housing, and work through the first-week list nobody warns you about: bank account, phone plan, campus registration, and the rest. We are here to support you, and we do not disappear afterwards. Students message us in their second year about transfers and other questions, and we are right there by your side.

We handle this, you just land

Education counseling, not legal advice

New Chapter America is an ICEF‑accredited education counseling agency. We are not immigration attorneys and we do not practise law. We help with school admissions and enrollment. We do not prepare immigration documents or guarantee a visa, and no honest agency can. Where a case involves prior refusals, overstays or anything genuinely legal, we will say so and point you to a licensed U.S. immigration attorney. See our legal notice.

Who does what

What we handle, and what we need from you.

Here it is in plain words so nothing catches you off guard. Your side of the list is short, but the timeline only moves as fast as it gets done.

We handle

Included at no service fee for students applying within our partner network.

  • The assessment conversation and the shortlist
  • Comparing tuition, living costs and start dates
  • Filling in and submitting the applications
  • All correspondence with the admissions office
  • Checking your I‑20 with the school and explaining the enrollment timeline
  • Introductions to independent immigration attorneys if you ask
  • Optional educational practice interviews on conversational English and study plans
  • Housing help
  • Staying reachable after you arrive
  • We do not give legal or immigration advice
  • We do not prepare immigration forms or filings
  • We do not promise a visa or a scholarship
  • We never start paid work before you agree a price

We need from you

Nothing at all until step three, and nothing unusual after that.

  • An honest picture of your budget and timing
  • Transcripts and diplomas, translated if needed
  • A valid passport, with enough time left on it
  • Proof that your studies can be funded
  • English test results, if your program requires them
  • The school deposit, paid to the school directly
  • Your own visa and SEVIS fees, paid to the U.S. government
  • A few hours of interview practice with us
  • A reply when we chase you. Genuinely, this is the big one

Not sure whether you have all of that?

Send what you do have. Most students start this list half-empty and finish it with us.

What it costs

Free for most students. Quoted in writing for the rest.

Your tuition stays the same as applying on your own. No agency markup, no surprise fees on top.

The usual case: you pay us nothing

As an accredited education agency, we work as an authorized representative for our partner schools. That is why counseling, applications, enrollment help, and arrival support cost you nothing when you apply inside that network. Your tuition and school fees stay the same as applying on your own.

Everything else: quoted per case, before any work begins

Some situations need a custom quote, like applying to a school outside our network or heavier one-to-one consulting. We put the price in writing before anything starts. If you decide not to go ahead, you owe nothing. Complex immigration or status questions belong with a licensed attorney, not with us.

Costs that are never ours

Tuition and school deposits are paid to the school. The SEVIS fee and the visa application fee are paid to the U.S. government. Flights, insurance and housing deposits are yours too. We will always tell you which pocket a payment is coming out of before it does.

Why students choose us

Three reasons this goes better with us.

We are not the only agency you could use. Still, these are three things we would want if we were packing the suitcase ourselves.

A counselor who has lived the student journey

Gamze came to the United States as a student herself. When she talks about what the first months feel like, or how admissions offices actually work, none of it is theoretical.

Gamze Rae
Gamze Rae Founder · Education Counselor

Support that continues after arrival

Most agencies close the file the day your visa is stamped. The hard month is the one after that: a bank account you cannot open, a phone plan you cannot sign, a room you cannot find. Step seven has no end date, and students still message us a year later.

Student celebrating after arriving in America
Through your first term And well past it

Honest guidance, including the no

Sometimes the honest answer is that a budget will not stretch to a particular city, that an English level is not there yet, or that a plan is not realistic this year. We would rather tell you that in week one than take you through six steps to a refusal.

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Quick answers

Before you send that first message.

Is the first conversation really free?

Yes, and for partner schools our support stays free all the way through enrollment. We work as their authorized representatives, so students do not pay a service fee for the usual guidance. If your school sits outside that network and needs a paid quote instead, you will get the number in writing before any work begins.

How early should I start?

Six to nine months before your intended start date is comfortable. Eight to ten weeks is possible and we have done it many times, but it leaves no slack if a document is missing or the visa appointments at your consulate are booked far out. If you are already inside that window, message us today rather than next week.

Can you guarantee I'll get my visa?

No, and nobody honest will. The decision is made by a consular officer under U.S. law, and no agency, school or attorney has any authority over it. What we can do is get the school side right, introduce an independent licensed immigration attorney if you want legal help, and offer an optional educational practice interview.

We are education counselors, not immigration attorneys. For cases involving previous refusals or anything legally complex, we will refer you to a licensed U.S. immigration attorney. See our legal notice.

What if I change my mind halfway through?

Then you stop. There is no contract locking you in and no penalty for walking away. Students pause for a year, switch countries, or decide to stay home, and that is a normal outcome rather than an awkward one. If a paid quote was agreed and work had already begun, we would only ever bill for the work actually done.